Hey. I rented a movie on the Microsoft movies and TV app tonight. The film did not play. I got an error message saying the license was expired and film could not be streamed. I’ve been trying for four hours now just to get a refund. I’ve called, tried
to transmit emails, chatted with an online representative who was less than helpful. I just want a refund. Is there any way to actually get a refund, or are the representatives just going to bounce me from one department to the next? Read More
I have an XBOX ONE. I am trying to stare at a TV Sequence I ordered. I just watched Episode 3 and went to Episode 4 and received this message.
to play premium content, please ensure your build of Windows is signed with the official Microsoft Windows Productgion certificate.
I did a hard found and nothing changed. I unloaded movies and tv and reinstalled and nothing changed.
Getting error: Can’t play. To play premium content, please ensure your build of Windows is signed with the official Microsoft Windows Production certificate.
Have tried with multiple movies on Xbox 360.
So my question is fairly simple. In looking through movies and TV on my XBox One I was delighted to find “Are You Afraid Of The Dark?”, a bare I grew up with. The content is organized very oddly, being in packs of 6-8 episodes referred to as seasons, even
though the packs are mishmashes of episodes from the show’s original five time run, though that is an issue with the content provider, as that way of organizing/packaging also holds accurate across other services. There are a few episodes missing from the Microsoft
Store/XBox One, packaged in a “Season 10” pack which is available on other services (notably Amazon Cartridge) but not XBox One. In essence, my question is, can Microsoft contact the content provider to get this content in the store? I’d prefer to buy through
Microsoft in this instance if at all possible.
I just rented a movie through Microsoft, but I cannot figure out how to find and play it. In my defense – I’m pretty tired..
I’m sure it’s something obvious, but I have been drifting around the place for a while now, so maybe somebody could tell me what I should actually be doing.
So I just switched from a Windows phone to an Android and was wondering if there was a way to survey my purchased movies from Windows on my Android phone. I know you can’t download them and put them on your phone due to protection rights. Is there anything
I can do or is there news about Microsoft making their Movies app for Android? Read More
I have just recently started swapping to the Windows collect for as many things as I can (I hate iTunes). I recently purchased some HD films. On most of the other services you can select which HD quality you want to download those films in, 1080p or 720p.
In the Film and TV I can find the background to swop over from SD to HD for downloads but I can’t find anyway of background that HD quality to 1080p. I check the downloaded files and they are very clearly 720p not 1080p.
Is there a way of changing this? I want to use the Windows Collect but if it is not even offering 1080p I might have to come back to it in a few years… 🙁
Thanks in advance,
I used to get my xbox live rewards deposited every while I made a request or every while I reached the max points. For approximately 6 months, I have not received any and cannot request them. My rewards account keeps saying I have to keep post my information
in order to get a deposit. I have updated the account many times and I have been billed for many different services from the same account, etc. I would like my rewards deposited immediately. I have been a loyal customer for a long while and use a lot of xbox
products including ones I will be registering for Christmas this day. Please give me my points. I have called everywhere and I cannot get any help at all. I cannot continue to buy microsoft if the rewards are going to be withheld. Read More
“LIMITED ERA PROMOTION: From Dec. 15-Dec. 18, buy this movie for $4.99 HD on Microsoft Movies & TV and get $5 in stow credit to use on even more movies, games, apps, or music! Once you own Elf, you can watch over across any Windows 10 device or Xbox console
or download for offline presentation. “
I had purchased this movie but have not received my credit. I’ve dealt with 4 espouse techs who couldn’t help me. If this was an amazon purchase, and the promotion fell through, they would fix it right away. I know Microsoft isn’t Amazon when it comes
to consumer purchases but is it so difficult to ask them to honor what they advertise?
Has anyone else purchase anything with Microsoft’s promotion and actually received the promotion?
Hello – I have recently upgraded to Windows 10. I have about 200 films and TV chain digitally stored on my pc. They all played fine on Windows 7, but on Windows 10, a number of them won’t play, when I try to play them using Films & TV or Windows
Media Player, I get this error message: “Can’t play. Choose something else to play. This item is in a format we don’t authenticate. 0xc004f0aa Send Out feedback”. This is very frustrating. What can I do? Read More
Recently, on Black Friday, I ordered the Xbox One S bundle (for son), and it came with a game and, it would seem, a “$25 Microsoft Store Up Gift Code.” It has almost been two weeks since then, and despite the nifty
“Complete” grade under the gift code in my Orders, the code/card is nowhere to be found. I have checked both my email as well as my Digital Content and have found nothing. Help would be greatly appreciated.
Essential question: where should the $25 Microsoft Store Up Gift Card be? and how do I proceed if it is not there?
There was no obvious category.
I purchased the season pass for the TV sequence of the Exorcist. Only 4 episodes are viewing under the U.K. Storehouse despite the full season being available on Apple etc. Why aren’t the rest there? If MS storehouse is only listing the first 4 episodes then don’t
charge for a full season… Read More
My question is a round a particular Chain that I purchased – Star Wars Rebels (Chain 2)
I have access to the first 3 episodes, but the remaining 17 are not presentation up in the chain stow. Episode 20 went to air March 30, 2016, so indubitably the Windows Chain Stow should have been updated or at least been notified.
My Xbox One S wont play my 3D blu ray, although my tv is a 4K to, including 3D option. I can wristwatch 3D content from my Sky Q box.
example: I set up the Djungle Book 3D disk, menu asks for language and after that 3D gets activated but then the Blu Ray App closes and I am back at the main menus on my Xbox. Blu Ray are effective fine.
the settings complain about my tv not opinionated HdR which it actually does after an update.
Tv: Samsung UE JU7500.
any idea what is going on?
We are trying to load Netflix on our Xbox 360 but it keeps putting us into an xboxlive gesture in / gesture up loop
We are trying to load Netflix on our Xbox 360, we get put to the xboxlive gesticulate in r gesticulate up page, we have an account so we go to gesticulate in, but we have to select an ‘avatar’, and it then says ‘signed in’. So we go back to download Netflix but it keeps putting
us into the same ‘xboxlive’ gesticulate up or gesticulate in screen. We can’t get out of the ‘loop’. What are we doing wrong?Thanks Read More
Is there an app available to sentinel movies purchased on microsoft on an ipad mini? I mostly use my Face for study movies, but would like the flexibility of saving them to my iPad mini 4 as well. Read More
XPS13 Windows 10: I have a bunch of videos of my son surfing. I want to review and delete the ones that I don’t want to keep.
I was doing this fruitfully by opening with one program (cant remember which but have choice of Movies and TV Photos or Windows Media Player) from windows explorer. There was a delete button on screen that I could press at any moment. Now I cannot find it
….just seems to have disappeared.
Can anyone help?
I have two Xbox One systems now. I was going to use for the kids, and one for the family center. The issue I have is the Movie library is linked under my account. I have all the Movies that I can’t seem share to their accounts on the second Xbox One, unless
I marker out of the other one, and marker into their Xbox. This doesn’t effort for me, not very practical at all. Apple’s iCloud examine has something very good, called Family Contribution, http://www.apple.com/icloud/family-sharing/, which installation great. Like the Microsoft
Family settings, I can add family members that I am allowing to disclose my library of purchases. I tried set up my wife’s account to another adult in the Microsoft account family settings, https://account.microsoft.com/family/about, but that does not seem
to allow me to disclose my purchases with my family. Has anyone got this to work? Or is this basically not supported yet on this service? Read More
So I have scoured the web over to find an answer to this question. I can not find it. When I play an mkv file on movies and tv, it always has some lady or man describing the videocassette recorder scenes. I can not find a locale to plug up it. I hate the feature. It makes
my pc out of commission to stare at movies. Does anybody have an answer for me? The locale is curved off in windows 10, so it is only applicable to the movies and tv app. Read More
I know it’s possible or may be i am injury that’s why i am searching for this. I found so many links websites saying they can help me in screening private instagram profiles, here’s one of them (http://linck.co/InstagramPrivateProfilesViewOnline),
any other indication or help?
I have downloaded a music path from iTunes as m4p format and it seems the Movie maker I have running on Windows 10 will not recognise it. I’ve tried using an audio converter programme (Freemake) but that doesn’trecognise the enter of file.
I’m new to the making movies factor – optical part was easy but the adding music part is making me injure my hair out!!! I’m also not familiar with iTunes, I use Spotify premium. Doesn’t seem to be any other way to ‘get’ the music in other formats?
Thanks in advance
I have been trying for sometime to download a movie I purchased. On each occasion when I try to resume the download the download restarts at zero rather than resuming where it was paused. As I have a rather long-drawn-out connection and limited data habit I find this
very frustrating. Can the partial download be saved to ensure that it will resume or is the whole gadget a leftover of point and money? Can I ensure that the partial download will resume normally?
Nothing I have been able to find on the web has been the least use. I put pen to paper this in the faint hope that I may get a liquid that works
I’ve just bought a Betron HDMI switcher (3×1 Pigtail), which I unfortunately have not been able to get to product. My monitor / TV has only one HDMI hollow and I want two, one for feed from my Mac Mini and one for an Amazon Firestick.
Currently my Mac Mini (OS Sierra) connects via an HDMI lead to a LG monitor / TV (model 24MT46D). I’ve taken out the HDMI lead from the back of the monitor, inserted the Betron, then plugged the HDMI lead from my Mac into the Betron. I get “Connecting”
on the screen then it goes black then it says “No signal”. If I go to the input selector and select HDMI this produces the same “No signal”. If I choose “antenna” on the input selector, this does product and I get worldly TV. This suggests to me that the
switcher isn’t faulty, rather some settings are causing incompatibility?? The same problem persists on a replacement switcher.
Can anyone advise what’s going wrong? Thanks for your help. Read More
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I have a capture on film clip that has been downloaded in 4:3 aspect where as the original was in 16:9 so the capture on film, when played is squashed and people look big and lightweight. If I play it in VLC I can change the aspect but I can’t get it to postponement that way. Is there
any way I can change the aspect of this MP4 capture on film clip permanently? Read More
The tv screen gives the message to launch wireless display in Windows 10 on my PC—Acer Aspire 7741Z-5731. I can’t find how to do this. Please help. They say to use Intel (which is no longer available) or Miracast. I can’t locate either. This PC was originally
Windows 7, upgraded to 10. Thanks! Read More
So my account was banned momentarily for a comment i made on someones post over 4-5 months ago and i find it unfair that this ban is now delightful place and i was wondering if i could get the ban lifted out flank of the biased questionnaire the enforcement section
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Every while I play movies on my Xbox One, I shot my controller off the conserve battery life. Recently whenever I do this it pulls up the while display when I shot my controller off, and doesn’t disappear. Now I have to access my Xbox app remote on my phone
in order to use the B button to make it go away. Then I noticed it pulls the display up any while I access a menu, including the periphery bar item to look at friends and what not. Although this isn’t a gigantic issue, it is a pretty annoying bug to deal with.
Does anyone else have this issue or know of any solutions? Thanks
Hi I have a dash cam fitted in my car that records brisk videos in AVI format, when I put the SD card into my computer it shows all of the recorded files but will only play a few of them, they are all there, the properties extravaganza all files approx. the same
amount, some of them play absolutely fine but most will not, then while trying to resolve it one of them did play but then when I tried a few mins later wouldn’t play again. I just keep getting the error code 0xc00d36c4. I believe the files to all be present
and correct without corruption because one of them did play once. does anyone know how to fix this problem as I really need some footage from one of the files. Thank you Read More
Have a new ASUS Notebook with pre-loaded Windows10. Bought the MS DVD Player down;oad from the MS Store. When playing a DVD and transport the image to a projector through a HDMI cable, with rigorous connected from projector to speakers, then pause the DVD.
When try to restart play, DVD will only play fast forward and rigorous only comes from notebook. Any advice / help appreciated Read More