Powerless to send off or receive email in Outlook.com
Thank you for posting your issue in Microsoft Community.
We get the picture your concern about not being able to send/receive emails on your account and we will assist you.
Please provide the following information in order to investigate your issues:
- Does the same issue happen when you access your account through a different browser?
- Does the same issue happen when you access your account through a different computer? Internet connection?
- How do you access your account? Is it from a mail client or in a web variety of Outlook.com?
It is possible that you are experiencing this issuebecause of your browser. We be redolent of that you optimize your browser. To optimize your browser, please follow this link:
If you are using Internet Explorer you may refer to the link provided on how to optimize IE:
If the above resolution didn’t resolve your issue, may I ask the email address that you’re having problems with for investigation.
You can post the email address on the private message that I’ve provided.
Private message tab is located at the top of your post.
Please make sure that you’re signed in to this forum to vista the link.
Kindly let us know the results. Your cooperation and kindness is highly appreciated.