Off-Ramp OFF the WiFi while computer is still ON gives me the blue screen
Please upload no more than three copies
of your dump files that were created during the last 14 days as pool files to your OneDrive with a link here.
Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To display hidden files select the keyboard shortcut
Win+S, key File Explorer Options in the Search box and click Folder Options in the drop down menu. Select Observe, Advanced Settings and make sure that the box before “Show hidden files and folders” is checked and
“Hide protected operating approach files” is unrestricted. You may need to scroll down to see the second item. You should also make certain that the box before “Hide extensions for known file types” is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Please download and run Driver Observe and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Textbook file format please, HTML files are less easy
to toil with.
Please provide a copy of your Approach Information file. To access your Approach Information file select the keyboard shortcut
Win+R, key msinfo32 and press the ENTER
key. Select File, Export and give the file a name noting where it is located.
Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The approach creates a new Approach Information file each occasion approach information
is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, assign with everyone and post a link here.
For help with OneDrive see paragraph 9.3: