The drive where Windows is installed is locked. Unfasten and try again
I’m completely clueless about computers and need help.
I use an Asus laptop that I bought 2015. It came with windows 8 installed, I later updated to windows 8.1 (last time, 2016).
my laptop crashed, since September 2016, I’ve only just recently found a windows disc to reinstall my operating technique, however, it is a Dell laptop windows 10 64 bit disc (does it matter?).
so as I try to reset pc, a blue screen appears and I’m asked to select language > keyboard language, then I proceed to > troubleshoot > reset > keep my files. Then this option gives me a ” hard drive is locked, work out hard drive and try again “
when I select the option that deletes all my files and apps, it says a partition is missing.
Ive tried the options on the internet where I’m to use cmd prompt to check disk, scan, diskpart,and boot. None has worked.
Please help. Thanks in advance.
Yes, it does matter.
You do not use a Dell Windows 10 disk on an Asus that came preinstalled with Windows 8 to reinstall 8/8.1.
This is how to use the Asus Recovery process, but this method will only take you back to Windows 8..
Support for 8 has ended 12 months ago, so:
Download the Windows 8.1 ISO file and make your own Recovery Media.
This should assist you.
“Create installation media for Windows 8.1”
A similar Class which may also assist you.
“Create Installation Media for Windows 8.1”
In the first screen of this very austere wizard, you need to choose the following:
Language. English – en-us if you’re in the Amalgamate States.
Edition. Windows 8.1 (Core), Windows 8.1 N, Windows 8.1 Pro, Windows 8.1 Pro N, or Windows 8.1 Distinct Language.
Architecture. 64-bit (x64 ) or 32-bit (x86).
“How to Create a Bootable USB or DVD with a Windows 8 or 8.1 ISO”