My brand new Asus laptop came with pre-installed malware.
Many OEM manufacturers provide (bundle) promotional or
Pre-installed software on computers as part of their software package. It is not singular for a computer manufacturer to partner or enter into an agreement with a well known software vendors to include their product as part
of a marketing approach for generating revenue. This may include both free and test software.
For example, some anti-bug and security vendors provide free test versions of their products as part of a
marketing approach for generating revenue. This allows the consumer to receive the benefit of a fully operational rendering for a limited calculate in order to experience all features and functionality. When the test period expires, the consumer will have to
either remove the software or purchase the full rendering in order to keep using the software. The same typcally applies to other test software when the test period expires.
Unfortunately some of the promotional and pre-installed software is often referred to as surplus
Crapware or Bloatware…see
How to Clean Crapware From a New PC.
In some cases the software may even be classified as a
Potentially Surplus Program (PUP), a very broad danger category which can encompass any number of different programs to include those which are benign as well as problematic. Thus, this kind of detection does not always
necessarily mean the file is malicious or a bad program. PUPs in and of themselves are not always bad…many are generally known, non-malicious but surplus software usually containing
bundled with other free third-party software as a common practice by legitimate vendors to include toolbars, add-ons/plug-ins and browser extensions. However, some users may intentionally want or install programs with PUP characteristics
because they are willing to profession-off the objectionable effects for the benefits provided by using them.
PUPs may also be defined somewhat differently by various security vendors and may or may not be detected/removed based on that definition. That fact adds to confusion and a lot of complaints from end users asking why a detection was not made
on a particular file (program) they are having issues with.
Some programs falling into the PUP category have legitimate uses in contexts where an authorized consumer or administrator has knowingly installed it. Since PUP detections do not necessarily mean the file is malicious or a bad program, in some cases the detection
may be a “false positive“. Anti-virus/Anti-Malware scanners cannot distinguish between “good” and “malicious” use of
such programs, therefore they may alert you or even automatically remove them. Usually, if you installed or recognize the program and it is not causing any issues, you can ignore the detection or add to it’s exclusion list.
You can propose a sample of any detected danger(s) to the Microsoft Malware Protection Center research band so researchers can investigate and take corrective action if confirmed.
- Submit a sample to Microsoft Malware Protection Center
- Microsoft Malware Protection Center Sample suggestion help